“What should I do to avoid losing my temper?” - psychologists are often asked the question. Do not mention it? Know how to relax in time? Say self-hypnosis formulas? Make a joke? Of course, all this deserves serious attention, the authors of the book believe. But the main thing is that we need to study situations when our nerves are “stretched like a string”, be able to recognize the signs of an approaching “emotional tornado” and then dodge its destructive force. And if you are nevertheless caught in a squall, “rattling your nerves,” then the book will provide at your service a rich arsenal of verbal techniques that put everything and everyone in its place.