New products
New products
Customer relations
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грн134.08 -10% Off грн120.67Sales for the sake of sales do not work a long ago. It is needed to be able to infect an idea: itself, employees, clients. This guidance will help to write the own scripts of прод.
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грн135.33 -10% Off грн121.80Suggestions are much, and one client.At least, so a client sees a situation.He chooses, for whom to buy. For you? And why for you, actually? Why you - лу...
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грн124.92 -10% Off грн112.43Kir Уланов is a marketing-inspector, pick-a-back that more than 1500 projects of different level. In book-training Kir by a maximally clear language on examples real...
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грн117.01 -10% Off грн105.31
Carl Сьюэлл is a successful businessman that succeeded to heave up sales to the extraordinary heights due to bringing in and withholding of customers.His book shows by itself.
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грн139.08 -10% Off грн125.17This book is an unique настольный instrument for businessmen, leaders and specialists on marketing. She will help to organize work you above to the points...
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грн117.84 -10% Off грн106.06The desk book of every salesperson is voiced by the author! The audiobook of the entrepreneur and founder of Grebenuk Resulting, Mikhail Grebenyuk, is a real enci...
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грн137.00 -10% Off грн123.30A complaint is a gift - such unconventional look offers to us this useful audiobook. Approach unusual - in fact usually a complaint is contemptuously named by "кля...
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грн137.00 -10% Off грн123.30Clients renounce the personal contact all more often, preferring correspondence in мессенджерах and social networks. To take every contact to the transaction, not losing ...
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грн126.17 -10% Off грн113.55Why do American Jeeps have round headlights? Why is the idea of making cheese from pasteurized milk doomed to failure in France? Why does ad...
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грн124.09 -10% Off грн111.68"Business without MBA" is the first in Russia book that closes a break between a dry theory and naked inspiration. Practical advices are here collected for those, who т...
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грн138.25 -10% Off грн124.43To retain clients is a task of any business. But mostly these attempts are limited to the discounts for permanent customers, without the use of possibilities of совре...
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грн133.25 -10% Off грн119.93Will a client accomplish the repeated purchase? Will write a good review? Will recommend your company an acquaintance? All depends on that will remain in his memory of посл...
The "Customer Relationships" category in our online store offers a wide selection of books designed to help you understand how to effectively engage with your customers, build long-lasting relationships, and enhance satisfaction levels. In today's competitive business environment, where competition is becoming increasingly fierce, the ability to establish strong customer relationships is a key factor for success. This category features both printed and digital books that cover various aspects of customer relationship management, from fundamental principles to modern technologies and strategies. Books in the "Customer Relationships" category are suitable for entrepreneurs, managers, marketers, and anyone looking to improve their communication skills. They provide valuable insights on how to listen to customers, understand their needs and desires, and respond to their inquiries and feedback. In a world where customers have an abundance of choices, it's crucial not only to attract them but also to retain them, and the books in this category will help you find the right approach for each customer. In our collection, you'll discover literature covering a range of topics related to customer relationships.
These may include books on the fundamentals of customer service that teach you essential communication principles, or more specialized publications that explore cutting-edge technologies in customer relationship management, such as CRM systems, social media, and other tools. Reading these books will not only provide you with theoretical knowledge but also practical advice that you can implement in your work. Additionally, in the "Customer Relationships" category, you'll find literature that delves into consumer psychology. Understanding how your customers' minds work will enable you to tailor your sales and marketing strategies to meet their expectations more effectively. This is especially important in a rapidly changing market, where customer needs can shift in just a few days. Equally important is the aspect of emotional attachment customers have to a brand. Books that highlight this topic will teach you how to create an emotional connection with your customers, which in turn leads to loyalty and repeat purchases.
Successful companies know that a satisfied customer not only returns but also recommends your business to others, so investing in learning from this category can significantly boost your profits. It's important to note that customer relationships extend beyond just sales. They also encompass after-sales service, customer support, and feedback management. The books in our category will help you develop strategies for effectively managing these aspects, allowing you to create a positive image for your company in the marketplace. So, if you're looking to enhance your customer relationships, increase their satisfaction and loyalty, the "Customer Relationships" category will be an invaluable resource for you. Choose from our selection, read, implement new knowledge into your practice, and watch the positive changes in your business. Don't hesitate—invest in your knowledge and skills, as the success of your business depends on how well you can understand and meet your customers' needs.