Customer relations

The satisfied client necessarily will return again. That a client was satisfied, it is necessary to create the high level of service. But how to obtain a present from employees,...

A complaint is a gift - such unconventional look offers to us this useful audiobook. Approach unusual - in fact usually a complaint is contemptuously named by "кля...

This first guidance on a комьюнити-менеджменту from the Russian practical worker.Inculcating the instruments of growing of loyal associations, you will be able: to create the.

The desk book of every salesperson is voiced by the author! The audiobook of the entrepreneur and founder of Grebenuk Resulting, Mikhail Grebenyuk, is a real enci...

A book is wired for sound by artificial intelligence. He was worked out specially for reading of text, able to study and is constantly better.How many money we not т...

Clients renounce the personal contact all more often, preferring correspondence in мессенджерах and social networks. To take every contact to the transaction, not losing ...

Suggestions are much, and one client.At least, so a client sees a situation.He chooses, for whom to buy. For you? And why for you, actually? Why you - лу...

Will a client accomplish the repeated purchase? Will write a good review? Will recommend your company an acquaintance? All depends on that will remain in his memory of посл...

In a book "The Business graters. Переговорология" an author is divided by the 20-years-old experience of conduct of negotiations on the most different levels. He gives in an order.

In our days all more businessmen open the business in small cities, supposing that to succeed there considerably simpler. Less intensive competition, ср...

Kir Уланов is a marketing-inspector, pick-a-back that more than 1500 projects of different level. In book-training Kir by a maximally clear language on examples real...

That a restaurant became successful and brought in a more return, permanent efforts are needed at local level. The local marketing is operating under bringing in a g...