A comprehensive guide to developing communication skills. It will replace expensive courses on effective communication and self-presentation, as well as many other books on the topic. Happiness and success cannot be achieved without communication, but no one taught us this skill. The book will help you develop and upgrade it yourself and, thanks to this, improve relationships with others, strengthen self-confidence and achieve goals. The authors consider a wide range of communication methods - from basic (active listening, the ability to clearly convey your thoughts) to advanced (how to read and use language body, identify the hidden motives of the interlocutor, manage conflicts, influence others). Under the cover there is not only theory, but also practical recommendations and exercises so that you can practice and celebrate your progress. “How to Say” is a bestseller from the New Harbinger publishing house, translated into 16 languages. Reprinted since 1983 and does not lose relevance to this day. For whom is the book? For those who use speech as a tool and want to master it perfectly. For those who want to improve relationships with friends, family members, colleagues and partners. Published in Russian for the first time.