How to do strong and bright service in a restaurant is a no longer question from the digit of difficult. Hospitality and emotional service too left off to be a shamanism or knowledge of select. In a book a system look is presented to the complete cycle of service, the secrets of successful authorial technologies of Service Design and Service Management are exposed.Complete cycle of techniques of raising and management by service in a restaurant. Charts of work with hospitality, forming rule клиентоориентированных and happy commands. Detailed analysis of going near sales, in fact service is not simply about love. Correct work in a hall increases both a profit yield and profit of restaurants.The chart of raising of emotional service is described, because exactly an emotion will become your distinguishing feature and will distinguish your restaurant from the train of alike. Here you will see the rules of work of manager and manager with service, modern approaches in educating of employees of front, plenty of чек-листов, templates and charts.A book is collected as a manual for mastering of modern approaches in a management by service. The complete list of service methodologies and program of their introduction are given in her.Take, read and do.