Any manager knows that a feedback system is critical to improving management efficiency and the full professional development of employees. But how do you communicate your opinions in a way that motivates employees without causing a backlash? Experts in people development and development in this book offer a wealth of practical advice, from constructive criticism techniques to ways to evaluate outstanding work. You'll learn how to make feedback part of your daily interactions. ; learn to plan a difficult conversation and evaluate an employee’s performance when the results are not obvious; You will be able to identify the causes of professional problems and optimize work processes.