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HoReCa. Textbook on...грн656.10 -10% Off грн590.49The level of requirements to service for the guests of hotels and restaurants grows constantly. The standards of service rise together with it.Book of Galina Анохиной, expert...
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Marketing for love. 70 ways...грн130.34 -10% Off грн117.31This book contains 70 of the most powerful Permission Marketing tools you can use in your work. Each of them is a way to get...
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Angry Customer, I love youгрн156.93 -10% Off грн141.24This is the second book written by Vitaly Antoshchenko, a well-known Russian specialist in the field of service culture, a certified trainer and developer of...
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Business etiquette in a...грн155.26 -10% Off грн139.73The first impression can only be made once. That is why it is important to make the right first impression. one that would be based on chu ...
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Desperate account managers:...грн149.09 -10% Off грн134.18The right relationship with the client is the key to long-term cooperation and successful sales. Creating them can be difficult, but maintaining and strengthening them is even.
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cultural code. How we live,...грн160.27 -10% Off грн144.24Why do American Jeeps have round headlights? Why is the idea of making cheese from pasteurized milk doomed to failure in France? Why does ad...
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Sincere serviceгрн203.83 -10% Off грн183.45The satisfied client necessarily will return again. That a client was satisfied, it is necessary to create the high level of service. But how to obtain a present from employees,...
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Community managementгрн153.69 -10% Off грн138.32This first guidance on a комьюнити-менеджменту from the Russian practical worker.Inculcating the instruments of growing of loyal associations, you will be able: to create the.
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Stop calling me. Rules for...грн144.21 -10% Off грн129.79Clients renounce the personal contact all more often, preferring correspondence in мессенджерах and social networks. To take every contact to the transaction, not losing ...
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Why you? As correct to...грн132.96 -10% Off грн119.66Suggestions are much, and one client.At least, so a client sees a situation.He chooses, for whom to buy. For you? And why for you, actually? Why you - лу...
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A client is always...грн180.36 -10% Off грн162.32Will a client accomplish the repeated purchase? Will write a good review? Will recommend your company an acquaintance? All depends on that will remain in his memory of посл...
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Business graters. Negotiationгрн99.37 -10% Off грн89.43In a book "The Business graters. Переговорология" an author is divided by the 20-years-old experience of conduct of negotiations on the most different levels. He gives in an order.
