Feedback. Get feedback!
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This book is dedicated to feedback from clients and business partners. It contains almost fifty ways to receive feedback and ratings through all possible “points of contact” with the consumer, as well as methods for using them correctly. Choose the right tools, listen to your customers, delight and surprise them with your attention and efficiency - and ultimately earn more! The book is especially valuable for its high level of detail, many stories and examples from Russian practice. It will bring the greatest benefit to marketers and managers of small and medium-sized businesses.
The text of the book was translated from the original language using an artificial intelligence program. For the most part, the translation of the text is of very high quality, but in some cases, due to the imperfection of the technology, there may be incorrect phrase translations in the text, as well as single words and expressions may not be translated.
FL/945126/UA
Data sheet
- Name of the Author
- Елена Золина Алексеевна
Игорь Манн Борисович - Language
- Ukrainian
- Release date
- 2015