Response speed is what determines the success of sales and negotiations. During a conversation (both telephone and face-to-face), there is often not even a c...

“Expensive!”, “We have a supplier!”, “Send an offer by e-mail,” “We don’t need it!”, “I’ll think about it...” - the client can say his “NO” to the seller in ...

In this book, everyone will find what they are looking for: sales managers - a step-by-step description of the “rollback” technology; managers and owners of ...

Scouts and salespeople have one thing in common - the ability to work with people to obtain information. A scout pays for a mistake with his life, a salesman...

The book discusses the practical tools needed to negotiate kickbacks when working with clients. The publication is intended for commercial directors, heads o...