It seems like a simple word – “no”, but how difficult it can sometimes be to pronounce it! And yet, learning to say it - confidently, calmly and friendly - is quite possible. Feel the power that the word “no” gives you. It can save you from a lunch you really don't want to go to. It can protect you from people wasting your precious time with idle chatter. It can make it clear that it's time to stop sitting on your neck. Finally, it can save you money. The word “no” is an invaluable tool that saves you time and energy on what really matters. Learn to say this word without feeling guilty.