The book by the famous Russian psychologist, conflict specialist, sociologist V.P. Sheinov reveals the psychological mechanisms of the emergence and development of conflicts, examines intrapersonal, interpersonal, intragroup and intergroup conflicts, conflict and “difficult” individuals. Conflicts in organizations and enterprises are analyzed, in schools and universities, conflicts between spouses, between parents and children. A technology for conflict management is proposed, including their prediction, prevention and resolution. The book is addressed to conflict specialists, practicing psychologists, teachers and students studying conflictology, as well as everyone who wants to help themselves and loved ones in preventing and resolving conflicts.