Lean + Six Sigma in Services
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Combining two proven and proven management techniques brings excellent results. The merger of the Japanese lean manufacturing system and the American Six Sigma system was no exception. The resulting Lean Six Sigma method has been enabling companies around the world to improve the operational efficiency of their businesses for many years. However, the introduction of purely production management techniques into the service sector presented certain difficulties. This is one of the first books that deals specifically with services.
FL/683665/R
Data sheet
- Name of the Author
- Майкл Джордж
- Language
- Russian
- Translator
- Татьяна Гутман
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Combining two proven and proven management techniques brings excellent results. The merger of the Japanese lean manufacturing system and the American Six Sig...