Awesome! Rules of wow service, as world leaders did it
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How to retain a client and motivate him to make additional purchases? The secret lies in competent service! To become a leader in the market, you need to understand the people who are interested in your services. The author of the book, Aneta Korobkina, is a certified coach (ICC) and a speaker at KA World in the hospitality industry. With the help of this book, you will not only get acquainted with examples of her work in the international chains Hyatt Hotels, Corinthia Hotels and Radisson Hotel Group, but also learn how to apply the best recommendations in practice. Aneta is convinced: focusing on customer service means a five-star experience.
The text of the book was translated from the original language using an artificial intelligence program. For the most part, the translation of the text is of very high quality, but in some cases, due to the imperfection of the technology, there may be incorrect phrase translations in the text, as well as single words and expressions may not be translated.
FL/277620/UA
Data sheet
- Name of the Author
- Анета Коробкина
- Language
- Ukrainian
- Release date
- 2020
1 book by the same author:
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How to retain a client and motivate him to make additional purchases? The secret lies in competent service! To become a leader in the market, you need to und...