Andrey Martynov is a St. Petersburg businessman. In just a few years, he went from a novice manager to a director and manager of the company. Following a specific strategy, he brought the company to the sales leader in an incredibly short time. In this book, he shares his experience and reveals to readers the secret of effective management. He talks about how they “play” during interviews; teaches how not to get rejected by an employer; shows how to work with clients who stubbornly refuse to cooperate; explains how to conduct an effective meeting and not succumb to the manipulation of your opponent. The author reveals the basic psychological techniques that will provide you with invaluable assistance in working with clients. “Often, cunning in the work of a manager is your only weapon; there is no other way to get through this “defense”” (A. Martynov). Previously, the book was published under the title “Effective manager."