Do you think you have a gift for negotiation? That you are an experienced person in this matter and that it helps you build a career? Think about it again. Before you can convince others of anything, you need to learn how to listen and communicate skillfully. This book is based on the fundamental principles of communication and is designed to help you achieve harmony in your relationships with other people. Judith Glaser offers us tools and tools that will help us understand what is happening during our negotiations with each other and completely change the usual pattern of behavior.