The book examines the most important issues related to the application of the Law of the Russian Federation “On the Protection of Consumer Rights”: what information about the product (service) should be provided to the client; how to legally accept a consumer’s claim and check the quality of the product; what should be done by persons acting on the side of the seller (performer) to successfully resolve the dispute in court, etc. Numerous examples and recommendations are given that can be useful to all participants in relations in the field of consumer protection. All recent changes in legislative and regulatory acts are taken into account related to the protection of consumer rights. For managers of organizations, individual entrepreneurs, lawyers, as well as for a wide range of consumers.