Mark Goulston is a practicing psychiatrist and FBI negotiator trainer. His book describes the principles of effective work behavior that enable you to successfully manage your career. We decided to release it after the success of Goulston's first book, published by our publishing house, on the art of effective negotiation - I Hear Right Through You. Are you offended by your boss's indifference to your results? Worried about staying in the same position for too long? Are you afraid of not being able to cope with a new task and losing your job? Mark Goulston talks about how to learn to overcome the mental and psychological traps that we surround ourselves with. This book will help you take a sober look at things and try to change yourself - without changing yourself.