How many times have we been unsettled by someone’s sarcastic remarks! It would seem, what would be easier - to put the offender in his place with a couple of well-aimed phrases? But, alas, a good answer comes to mind too late. The author of this book, a certified self-confidence trainer, believes that the inability to stand up for oneself in verbal battles is a purely female problem. From childhood, girls are taught to avoid conflict, so they often find themselves defenseless against hidden or overt rudeness. Nicole Staudinger offers a set of proven techniques that will help you avoid speaking in your pocket in a difficult situation. Using these apt answer templates, you can easily feel like a real queen of wit. This book became the No. 1 bestseller in communication psychology in Germany and is on the Der Spiegel magazine bestseller list.