Successful and productive communication is essential for the effective functioning of any organization. However, the usual “hard management” does not encourage dialogue, imposing on us a model of orders and instructions. Ultimately, this undermines the company from within, depriving it of flexibility and the flow of fresh ideas. In this book, Edgar Schein, an expert on organizational culture, shows how you can restructure relationships, move beyond hierarchy and authority, and build a work environment based on trust, mutual respect and meaningful, meaningful communication. This is a book for those who want to build respectful and trusting relationships with everyone around you - from family members to business partners. Published in Russian for the first time.