Trusted Advisor (djvu)
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The success of a consultant is largely determined by whether he managed to win the trust of the client. It depends not only on skills, but on attitude and personal behavior. Lack of trust can kill collaboration, negating the value of a consultant's knowledge.
This book was written by three of the world's leading experts in the field of consulting professional companies. Based on their many years of experience, the authors have developed a system for building and maintaining trust that allows you to effectively build mutually beneficial relationships. Numerous examples are given from the life and practice of the authors, as well as the world's leading consulting companies with which they worked.
The book is a must for everyone who works in the field of professional services and will undoubtedly be useful to those who often use services of consultants.
Data sheet
- Name of the Author
- Дэвид Майстер
- Language
- Russian