This book is the work of three of the world's leading experts in the field of consulting for professional companies. It is dedicated to the most valuable resource in the relationship between a client and a consultant, namely Trust. The book provides many examples from the lives of the authors themselves, as well as their clients - the world's leading consulting companies, illustrating the process of building trust. The book is recommended as a must-read for anyone working in the professional services industry.

(recognized with the djvu version)