There are many problems in the modern healthcare system, and this is a global trend. Most often they are associated with ineffective management. Activities imposed from above do not take into account the interests of patients and medical professionals. As a result, healthcare, designed to serve people and protect their health, is in fact completely divorced from them. Henry Mintzberg, management guru, professor and author of 18 books, discusses what needs to be done to bridge this gap, how to turn healthcare into real system and thanks to this “return” it to the people. The book will be of interest to practicing doctors, healthcare managers, politicians and patients. It is published in Russian for the first time.