The position of “supervisor” is an American invention of the early 70s, now of the last century. The word has English roots: supervisor means “overseer”, “supervising”. With the advent of Western technologies in our country, this position has taken root on Russian soil. The main task of the supervisor is to ensure the uninterrupted and efficient work of the staff. How to achieve success in your field and successfully overcome all the obstacles encountered along the way? In the book, the author provides answers to frequently asked questions by supervisors and regional managers that arise in the process of working with sales representatives and customers. If you don't want to learn your profession from your own mistakes, this book is for you. Thanks to it, you can save time, avoid many problems and become a competent and sought-after specialist.