If you have ever missed the opportunity to use personal contact with people important to you, listen to the advice of Mark Rhodes. He'll help you figure out exactly what's preventing you from communicating freely in a variety of situations, explain how to make your voice work for you, and how to deal with the pitfalls that absolutely always show up when speaking face-to-face. You will be able to change your attitude towards communication and look at it as a pleasant process that can change your life for the better.