Uncomfortable conversations. How to communicate on unbearably difficult themes
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How to influence the behavior of the boss if he finds fault with you over trifles? How to talk to your husband about a chilled relationship? How to explain to a child that the purchase of a new computer is postponed indefinitely?We try to avoid uncomfortable conversations and even praise ourselves for perseverance. But we lose more if we remain silent and endure. This book, based on 15 years of research at Harvard, will help you communicate effectively with different people in different situations.It will teach you:– focus on what you hear, and not on what you say|– look at the situation from different angles and take the position of “and”, not “or”|– block the attacks and tricks of the interlocutor|< /p>To truly listen, show empathy, and finally stop postponing uncomfortable conversations for later!Editorial layout saved in PDF A4.
The text of the book was translated from the original language using an artificial intelligence program. For the most part, the translation of the text is of very high quality, but in some cases, due to the imperfection of the technology, there may be incorrect phrase translations in the text, as well as single words and expressions may not be translated.
BK/65761417/UA
Data sheet
- Name of the Author
- Паттон Брюс, Stone Douglas, Хин Sheila
- Language
- Ukrainian
- Age
- 16
- Series
- Psychology of commonunication. New registration
- Release date
- 1999