In the book of Olga Ягудиной "Work with objections" the competenses of salesman are examined from the point of view of necessary to them knowledge, abilities and analysis of possibility of being of point of height. A book shows clear, to what it is needed to aim to the salesman in the development, and also briefly and system demonstrates the stages of sales, without a superfluous theory, in a logical and accessible manner. Describing the types of objections from the point of view of psychological and technological nuances, author not only explains why objections are but also as it is practically needed to have business with them. The examples of basic objections and answers for them testify that an author has enormous practical experience with a customer, and that is why expounds material accessible, as an algorithm of action, but not reasoning on the set theme.