For more than ten years, Jenna Metcalfe has not stopped thinking about her mother Alice, who mysteriously disappeared after a tragic accident when the girl was only three years old. Jenna refuses to believe that her mother could have abandoned her, and carefully re-reads Alice's old diaries in the hope of unraveling her secret. Desperate to find out the truth, she enlists two strangers in her search for her mother: Serenity Jones, a psychic, and Virgil Stanhope, a battered private detective who once served as a police officer and investigated Alice's case. As the hapless trio begins to piece together the life story of the missing woman, Jenna's memories are linked with the events described in her mother's diaries, and as a result, more shocking details are revealed than anyone could have imagined.