Can bureaucracy be effective? (Spoiler: yes!) The principles of bureaucracy are the glue that holds together not only huge, complex government systems, but also large commercial organizations, preventing them from collapsing under their own weight. Problems most often lie in unreasonably bloated organizational structures, poorly structured business processes and a corporate culture that is not focused on results. The good news is that bureaucracy does not prevent large commercial companies (not all, of course) from achieving their goals. The experience of the most successful of them is enough to identify effective management methods and practices that can and should be implemented in government bodies. “Bureaucracy Without Pain” talks in detail, thoughtfully and at the same time vividly about the technologies of effective management and how to use them in the state apparatus. Practical recommendations from the book are applicable at all levels of government and in all leadership positions. And the key word here is “practical”, since each proposed technology is not a utopia of “how good it would be to do”, but has been successfully tested by the author and his team in real work in the civil service and has brought tangible results.