Conflicts at work. The Art of Overcoming Differences
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Disagreements are inevitable in our lives, as is their impact on us. But every conflict, the nature of which the authors have studied for two decades, not only brings destruction, but also leads to purification, allowing us to learn lessons from it and move towards creation. The authors of this book sought to help all working people - employees, executives, managers, teachers, school principals, union officials, employees of corporations, non-profit organizations and government agencies - learn to overcome work conflicts and turn them to their advantage. They developed eight main ways to successfully resolve conflict, which will help people find their own approach to resolving a problem situation. But to do this, everyone must look, first of all, into themselves in order to understand where a conflict, even the most insignificant one, can lead. This book, intended for a wide range of readers, will undoubtedly bring great benefit to all those who take advantage of its recommendations not only at work, but also in their personal lives.
Data sheet
- Name of the Author
- Джоан Голдсмит
Кеннет Клок - Language
- Ukrainian
- Release date
- 2013
- Translator
- Андрей Нестеров