“Negotiations without fear and anxiety” is an invaluable practical guide for managers and sales specialists, which clearly, accessiblely and engagingly outlines the components of effective work in negotiations. The book was written by Vladimir Malichevsky, psychologist, business coach, creator of many effective techniques for managers. The practicing author analyzes the psychological prerequisites for success in negotiations, outlines methods for getting rid of self-doubt, helps you understand the hidden mechanisms that your partners use to make decisions, and reveals the secrets of successfully influencing your interlocutor. If you have recently started selling and conduct a lot of negotiations, We recommend that you pay close attention to this book and the tasks it contains. By completing the exercises given in the book, you will master new and effective tools that are so necessary in your work. Before you is the second, revised and improved edition of the book. Since the first edition enjoyed significant success among readers, the author decided to significantly revise and supplement the book with practical techniques and skills, and thereby create a universal manual for advanced training in the field of effective communications in sales.