Quiet! The client says. How in-depth interviews help solve business problems
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Oleg Chulygin is an interviewer, researcher, co-founder and executive director of the Strategic Consulting Center. Author of an improved methodology for conducting in-depth interviews. Over 20 years of research, the author conducted more than 10,000 interviews with clients, helped solve the problems of 700 consulting projects.
Oleg Chulygin’s book will help you prepare for interviews, conduct your own research, or evaluate the work of other specialists. The author pays special attention to the psychology of interviewers and respondents, describes common mistakes when conducting interviews in order to prepare for any scenario.
FL/748014/R
Data sheet
- Name of the Author
- Олег Чулыгин
- Language
- Russian