This book is a valuable source of advice on proper accounts receivable management. With its help, you will learn everything you need about the company’s credit policy, the rules for concluding an agreement and trading rules, and the organization of the company’s financial security service. The recommendations given in the book will allow you to assess the real size of receivables, easily deal with debtor enterprises and, most importantly, identify potential debtors. Tips for “debt collection” are based on the author’s many years of practical experience and are presented in the form of scenarios focused for various situations. Clients are different, and often they are not chosen, so it is extremely important for a credit controller to be able to find an approach to everyone. The book is designed for a wide range of readers - primarily those who are forced to deal with “hard-core defaulters.”