Everyone has to deal with difficult people. Learn how to deal with a variety of situations that arise when dealing with conflictual, hostile, manipulative, and generally unbearable people. This book will help you:• Learn what makes people difficult to interact with and how best to deal with them;• Develop strategies , allowing you to calmly find a way out of emotionally stressful situations; • understand when to solve a problem and when to leave. Make your life much less stressful, deal with problems in relationships, provide yourself with a set of techniques and methods for communicating with difficult people.