“If you want something done properly, do it yourself” is a forbidden phrase for a manager, indicating his professional insolvency. If you really want to achieve something, select the right people, organize them into a workable structure, motivate them, formulate goals and objectives, provide resources... In theory, everything is simple. But there are living people around you with their own hopes and aspirations, ambitions and passions, likes and dislikes. But there are other structures around, secret and overt, pursuing their own goals, incomprehensible to an outside observer. And this is the 12th century, and sharp iron every now and then turns out to be a more powerful argument than money, power, faith...