"Don't yell at the children!" – easier said than done. Conflicts and disputes are an integral part of the life of any family. It doesn’t matter how old your children are - four or fourteen - there will always be a reason why the child’s opinion does not coincide with the parent’s. And often in a conflict situation, adults break into screaming. But yelling at children is pointless. They scream from powerlessness, when there is no longer enough patience and love to find reasonable arguments and remember that in front of you is not an enemy, but your loved one. Daniele Novara, a certified Italian psychologist with extensive experience, believes that conflicts can be very useful for the development of personality and the formation of healthy relationships within the family, you just need to learn how to “live” them correctly. In this book you will find practical advice on how to build communication with teenagers and children of school and preschool age, taking into account the characteristics of their psychology and how to learn to control yourself when it seems that there is no strength left. The book will be useful to parents of children of all ages.