Difficult Dialogues
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In difficult dialogues, conventional negotiation techniques are usually not very effective. Moreover, they are difficult to apply. This book will help you develop the skills to get out of the most difficult situations. From it you will learn how to prepare for important negotiations; how to create a trusting atmosphere in a conversation; how to notice in time that a conversation is getting out of control; how to be convincing and correct, and much more.
FL/978821/R
Data sheet
- Name of the Author
- Джозеф Гренни
Керри Паттерсон
Рон Макмиллан
Эл Свитцлер - Language
- Russian