The book by the famous master of practical psychology Claude Steiner is dedicated to emotional intelligence and emotional literacy. The book describes an approach developed by the author over 20 years and provides a practical guide to developing an understanding of yourself, your own and others' feelings. Claude Steiner provides a series of exercises and a step-by-step description of emotional literacy training, following which will improve the quality of personal and professional communication. The book includes an emotional awareness scale and an emotional questionnaire, as well as a chapter on teaching emotional literacy to children. The book is written in a lively and understandable language, the author uses real-life and practical examples to illustrate the approach. The book will be of interest to those interested in emotional intelligence and the Transactional Analysis method, and to those who study, teach and practice. This book will also be of interest to a wide range of readers who would like to improve their relationships with family and partners, and be in harmony with themselves.