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Loyalty laws. How does client loyalty make you richer?
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The author of the book is Ekaterina Karmak, customer experience researcher, loyalty and Customer Success specialist. Consultant with over 15 years of experience. Author of the training "Laws of Loyalty". This book is the key to the success of your business by increasing customer loyalty. 87 laws of loyalty are methods and patterns, the use of which affects the attitude of customers towards the company. The laws were revealed by the author as a result of her many years of research and study of more than 1000 client stories.
The text of the book was translated from the original language using an artificial intelligence program. For the most part, the translation of the text is of very high quality, but in some cases, due to the imperfection of the technology, there may be incorrect phrase translations in the text, as well as single words and expressions may not be translated.
BK/56559243/UA
Data sheet
- Name of the Author
- Кармак Екатерина
- Language
- Ukrainian
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The author of the book is Ekaterina Karmak, a customer experience researcher, loyalty and Customer Success specialist. Consultant with over 15 years of experience. Trainer author...