Protocol and etiquette today is a vital necessity, the knowledge of which determines the success and quality of relationships at all levels - at work, in the family, with friends and acquaintances.Created on the basis of copyright materials by Ivan Artsishevsky and Oleg Davtyan's book tells about the formation and development of a system of rules for protocol, etiquette and ceremonial and gives practical advice.It also contains the section "General rules of good taste", "Table etiquette", "Gift as a sign of attention" , “You are invited to an appointment ...”, “Dress code”.Materials are presented on the topics of business communication, correspondence, national and religious etiquette.The Annex contains a list of consular institutions in Petersburg, as well as a dictionary of special terms.Izd. 3rd, revised. and extra