Lawrence and Emily Alison are world-renowned experts in the field of criminal psychology. For over 30 years, they have specialized in the most complex communications imaginable: criminal interrogation. The Alisons advise and train police, security forces, the FBI and the CIA on how to deal with particularly dangerous people. And their main weapon is rapport, contact with a high level of trust. The authors of this book have developed a model of interpersonal communication that helps you build rapport with a variety of people - so that you achieve your goals quickly and environmentally.