The first part of Max Pemberton's trilogy describes, movingly and humorously, an intern's first year of work in the UK's National Health Service. The doctor’s youthful maximalism gives way to outright bewilderment from the realization of how little actual “saving lives” there is in his work and how much time is spent filling out forms and thinking about important problems that have not been discussed anywhere before. For example, how should a relative answer the question of whether his loved one survived? In this book, Max Pemberton provides the reader with the opportunity to open the door to a world where an ordinary person without a medical education is prohibited from entering.