Some people have the rare gift of turning co-workers into friends, their managers and subordinates into loyal supporters, and potential clients into grateful customers. They somehow achieve special treatment, enjoy the respect of others and quickly make a dizzying career. However, many of these people are no smarter than you, and they don't look any better. The secret of their success comes down to one thing: they communicate more skillfully with others. Unlike ordinary life, people are driven by different motives at work and in business. Here you must take into account the position of your interlocutor and his prejudices, remember who his boss is and what kind of relationship he has with other employees of the company. This book, which became a continuation of the bestseller “How to Talk to Anyone, About Anything,” talks about new techniques effective business communication from the arsenal of successful people, so that you can achieve excellence in the game called life and get what you want in it. You will learn:• How to communicate with colleagues, managers, subordinates, clients and business partners so that you always achieve your goals and win the sympathy and respect of others.• How to build relationships with difficult people who irritate you and at the same time work with you or manage you.• How to overcome with honor difficult and sensitive situations that arise at work and in business, and benefit even from your own mistakes and failures.• What should be your virtual image on the Internet and social networks and what special techniques should you use for successful communication via email and instant messengers?• 5 key qualities that are necessary for a successful career , and how to develop them.• And much, much more...