In a new book, Roger Fisher, author of the best-selling Negotiations Without Defeat, and Daniel Shapiro, an expert on the emotional aspects of negotiations, shows how to use even negative emotions to achieve maximum results.Roger Fisher - Director negotiation research project at Harvard University; lectures in negotiation at Harvard Law College; advises government, large corporations and individuals on conflict resolution; collaborates with Conflict Management, Inc. collaborates with the Cambridge Conflict Resolution Group. During World War II, he served in the US Air Force, implemented the Marshall Plan in Paris, worked in the Department of Justice in Washington.

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