It's a nightmare no parent should ever endure. Especially Alice Glendenning, a South Florida real estate agent who hasn't managed to sell a single home — or collect any insurance money — after her husband's fatal boating accident. Her daughter and son's kidnappers demand $250,000, the exact amount she's supposed to receive from the insurance company. To complicate matters, her housekeeper has contacted the police — a glaring error in judgment that puts a spotlight on the crime, the children's lives at risk… and Alice in jeopardy.