What motivates a person to go where a viral infection is raging? How does someone feel who holds the hands of dying people in a hospital room? How to alleviate the patient’s condition: find relatives, organize a meeting in the intensive care unit, provide delicious food and comfortable underwear, or just talk? How can we help tired, endlessly overworked doctors? This is a collection of very personal, frank stories of Covid volunteers, recorded by journalist Polina Mokhova. Covid has highlighted the serious problems in our healthcare around focusing on anyone other than the patient. It has been proven that in hospitals where volunteers work, patients recover faster. This book brings people back to medicine. It’s about how much empathy, caring and a simple sincere handshake mean during difficult times.