Become a communication guru and achieve everything using simple communication rules. Their author, Les Giblin, is a recognized expert in the field of interpersonal communication. He has conducted over a thousand seminars on communication skills and founded his own Center for Human Relations. More than a million copies of his books have been sold worldwide. After reading this book, you will learn how to make friends and maintain warm relationships with them; encourage others to treat you friendly; control the behavior and mood of those around you; convince others to see the world from your point of view; criticize people without offending them. The publishing design is preserved in PDF A4 format.