This book is not “chicken soup for the soul”, it is whiskey for the wounded. Don't expect it to turn you into the most empathetic person in the world. But it will help you feel confident in communicating with a person who is experiencing grief, loss, illness, or finds himself in another difficult situation. This is a helpful guide to effective compassion that will step-by-step help you overcome thought paralysis during difficult times so that you can do something (or nothing) with common sense rather than fear.