Since childhood, we are taught to restrain, suppress or ignore our emotions: to be angry or envious is bad, to be sad or jealous is wrong. However, the ability to recognize emotions - both your own and others' - allows you to respond adequately to them. This is why it is so important to develop your emotional intelligence: those people who know how to make informed decisions in stressful situations, can respond correctly to criticism and are capable of empathy, are more successful both in their personal lives and at work. In her book, renowned personal growth expert Jill Hasson teaches how to cope with situations when you are overwhelmed by emotions, how to identify the emotional needs of others, and how to avoid falling into other people's emotional traps.