Emotional intellect. Dealing with Difficult People

Emotional intellect. Dealing with Difficult People

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Conflicts, haste and anxiety, provocations and verbal battles - you just have to deal with everything in the work environment. Harvard Business Review specialists offer simple but effective ways to get out of difficult situations. You will learn to recognize warning signs, look at what is happening realistically and stand up for yourself. Published in Russian for the first time.

FL/904908/R

Data sheet

Name of the Author
Лиз Кислик
Манфред Кетс де Врис
Марк Герзон
Ребекка Найт
Тони Шварц
Холли Уикс
Эми Галло
Language
Russian
Translator
Мария Шалвовна Чомахидзе-Доронина

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Emotional intellect. Dealing with Difficult People

Conflicts, haste and anxiety, provocations and verbal battles - you just have to deal with everything in the work environment. Harvard Business Review specia...

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