The second edition of the book (the previous one was published in 2000) fully and systematically describes the psychological problems of conflicts. Types of conflicts, psychological approaches to their understanding, analysis of the interaction of people in conflict situations, features of a person’s experience of conflicts, patterns of people’s reactions to difficult situations in communication, negotiation models of conflict resolution, psychological assistance to people when conflicts arise - this and much more is presented on the pages of this a book that has no analogues. It can provide the necessary assistance in practical work to psychologists, teachers, social workers, managers, and sociologists.