Feelings is important. Even if we try to ignore them, especially in business life, they will unnoticed manage us however. It is important to understand the emotions and learn to use them in the aims. Among the most successful leaders there are not unemotional people. Quite reverse, all of them use emotions masterly, to influence and manage. Leonid Кроль is a professor of Higher school of economy with 25-years-old experience of коучем and business-trainer, director of Institute of group and domestic psychology and psychotherapy - tells about that, how to develop the emotional intellect, why to do it and what way needs to be passed.you will learn quickly to "read" people: to see their hidden reasons, feelings and desires| will understand, how to pick up the correct "keys" to the contractors, to explain a command, ward off burning down, apply the personal charm and charisma for the achievement of aims. And yet you you know: as emotions are arranged and how quickly to conduct a self-diagnose, as character predetermines feelings and reactions, how effectively to have a rest and manage stress, how to dream it is correct and with a benefit.

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